This is eBillme's their modus operandi to SWINDLE YOUR HARD EARNED MONEY.
Here is how they operate.
(i) Initially (on Nov 20, 2010)
they will accept the reciept of your payment.
Hello Sender,
We received your payment from your bank blah blah blah .
Customer Support
Tel: 1-888-899-6633 ext XXXX
Support: 1-888-899-6633
(ii) A few weeks later, on Dec 13, 2010,
they will indicate that your refund was issued in the form of a check.
Hello Sender,
Blah blah blah.
Your refund was issued by check on the 6th of December. Because your bank
sent us a check, we are forced to refund by check as well. We tell our customers
that it can take up to 10 business days to be delivered, but you should be
receiving it in the mail by the end of the week.
Customer Support
Tel: 1-888-899-6633 ext XXXX
Support: 1-888-899-6633
(iii) Later, on Feb 2, 2011,
they will deny recieving my payment. Instead they will request for your payment once again.
Hello Sender,
your gift card order placed on 2010-11-08
has not been paid. the gift card has not
been sent.
please pay $73.93 from your banks bill pay service.
Blah blah blah.
Regards,
eBillme Customer Support
1-888-899-6633
(ii) Then
they will stop responding to your emails and that's when you realize you have been SCAMMED.
__________________________________________________________________________
Here are the email exchanges between me and eBillme. Word for Word (excepting personal details) these are the actual email exchanges between me and eBillme.
Please Note that the order of email message is most recent first and the earlier one's last. So you may have to read bottom up to have a better understanding.
__________________begin actual email exchange______________________
Re: FINAL WARNING: Regarding Your Gift Card bill
Wednesday, February 2, 2011 10:45 AM
From: "support@ebillme.com" <bold.support@ebillme.com>
To: "Sender" <FromSender@yahoo.com>
Hello Sender,
your gift card order placed on 2010-11-08 has not been paid. the gift card has not been sent.
please pay $73.93 from your banks bill pay service.
Please check to see that the correct Payee information was added to your banks bill pay service.
Payee Name: eBillme
Account Number: XXYYYYYYY Payee Address: P.O. Box 635808, Cincinnati OH, 45263-5808
Phone: 1-888-899-6633
Regards,
eBillme Customer Support 1-888-899-6633 Support@eBillme.com | www.eBillme.com
eBillme™ | Shop and pay cash with online banking
----- Original Message -----
From: Sender <FromSender@yahoo.com>
Date: 02/02/2011 5:31:16 AM
To: support@eBillme.com
Cc: bold.support@ebillme.com; sales@eBillme.com; sforzley@eBillme.com
Subject: FINAL WARNING: Regarding Your Gift Card bill
Despite my repeated emails, I have not received a single response from ebillme.com. I am now sending a copy of this email to AMAZON.COM as well. If not for AMAZON.COM, I would have never known anything about ebillme.com. I wish it had stayed that way.
Now I have no more hopes of getting my money back when asked in a polite manner. My only recourse now is to file a consumer suit to recover my money + interest cost incurred to bank, along with damages for the agonizing wait that I had been through to get my money back.
Sender
--- On Mon, 1/17/11, Sender <FromSender@yahoo.com> wrote:
From: Sender <FromSender@yahoo.com>
Subject: SECOND REMINDER: Regarding Your Gift Card bill
To: bold.support@ebillme.com
Date: Monday, January 17, 2011, 8:08 AM
I have NOT recieved any replies to my previous mail sent out on Dec 18. Can you please confirm what is going on and What I should do to recieve my refund check.
Thanks
Sender
--- On Sat, 12/18/10, Sender <FromSender@yahoo.com> wrote:
From: Sender <FromSender@yahoo.com>
Subject: Re: REMINDER: Regarding Your Gift Card bill
To: "support@ebillme.com" <bold.support@ebillme.com>
Date: Saturday, December 18, 2010, 1:14 PM
Hi there:
I guess I now have a real problem in my hand. For the next couple of months, I will be involved in an outsourcing project in India. Therefore I have temporarily relocated to India.
What should I do now to recieve the check. Obviously with me gone, the check will be returned back to you.
Thanks
Sender
--- On Mon, 12/13/10, support@ebillme.com <bold.support@ebillme.com> wrote:
From: support@ebillme.com <bold.support@ebillme.com>
Subject: Re: REMINDER: Regarding Your Gift Card bill
To: "Sender" <FromSender@yahoo.com>
Date: Monday, December 13, 2010, 3:12 PM
Hello Sender,
Sorry about the late reply, I was out of the office since the 8th. Your refund was issued by check on the 6th of December. Because your bank sent us a check, we are forced to refund by check as well. We tell our customers that it can take up to 10 business days to be delivered, but you should be receiving it in the mail by the end of the week.
Kevin Wheeler | Customer Support
Tel: 1-888-899-6633 x3414
Support: 1-888-899-6633
Kevin.Wheeler@eBillme.com | www.eBillme.com
eBillme™ | Shop and pay cash with online banking
----- Original Message -----
From: Sender <FromSender@yahoo.com>
Date: 12/13/2010 11:24:14 AM
To: support@ebillme.com; emailservice@eBillme.com
Subject: REMINDER: Regarding Your Gift Card bill
Hi there:
I am wondering why my last email on Dec 9th has remain unanswered. I am assuming that this is due to the holiday rush,
Please do trace the refund as I still have not received the refund amount in my Credit Union account.
Thanks
Sender
--- On Thu, 12/9/10, Sender <FromSender@yahoo.com> wrote:
From: Sender <FromSender@yahoo.com>
Subject: Re: Your Gift Card bill
To: "eBillme" <emailservice@eBillme.com>
Date: Thursday, December 9, 2010, 1:13 PM
It has been 19 days now. I am yet to recieve the refund in my bank account. Can you please tell me what is going on here ?
Thanks
Sender
--- On Sat, 11/20/10, support@ebillme.com <bold.support@ebillme.com> wrote:
From: support@ebillme.com <bold.support@ebillme.com>
Subject: Re: Your Gift Card bill
To: "Sender" <FromSender@yahoo.com>
Date: Saturday, November 20, 2010, 11:46 AM
Hello Sender,
We received your payment from your bank but we were unable to process it. We tried to call, but the phone number you provided was disconnected. At that point, we are forced to refund your payment. Your payment is now being mailed back to your bank for a refund.
Kevin Wheeler | Customer Support
Tel: 1-888-899-6633 x3414
Support: 1-888-899-6633
Kevin.Wheeler@eBillme.com | www.eBillme.com
eBillme™ | Shop and pay cash with online banking
----- Original Message -----
From: Sender <FromSender@yahoo.com>
Date: 11/20/2010 2:48:19 AM
To: eBillme <emailservice@eBillme.com>
Subject: Re: Your Gift Card bill
I sent in my payment from Credit Union on November 8. I opted for the Bill Pay using the Check option.
Here is the transaction detail of my payment at Credit Union
| 11/08/2010 | Withdrawal Bill Payment eBillme P.O. Box 635808 Cincinnati OH SSSSSSSSS | $ -73.93 | |
It has been more than 6 business days and I am not so sure what exactly is going on here now.
Sender
--- On Mon, 11/8/10, eBillme <emailservice@eBillme.com> wrote:
From: eBillme <emailservice@eBillme.com>
Subject: Your Gift Card bill
To: FromSender@yahoo.com
Date: Monday, November 8, 2010, 3:32 PM
| To view this email as a web page, go here. |
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Here is your bill. Please pay eBillme to complete your order
Sender, thank you for your order. Please pay using the instructions below.
| Order Date | Order Confirmation Number | Order Total | eBillme Coupon | Total Bill |
| 11/8/2010 | TTTTTT | $73.93 | -$0.00 | $73.93 |
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How to pay your bill |
| | Log-in to your bank's bill pay area | | |
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| | Set-up eBillme as payee / biller |
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| | This step is required only the first time you setup eBillme.
When possible, use cut and paste to enter information accurately. |
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Pay to / Biller Name:
Do not include merchant name | eBillme |
Your Account Number:
Do not leave blank | XXYYYYYYY |
| Pay to / Biller Address: | P.O. Box 635808 Cincinnati, OH |
Pay to / Biller ZIP:
Please enter all 9 digits | 45263-5808 |
| Pay to /Biller Phone Number: | 888-899-6633 |
| Total Amount Due: | $73.93 |
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| | Pay eBillme the total amount due |
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| | Find a walk-in payment location near you Please note the payment provider - MoneyGram, PreCash or IPP | | |
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| | Print a copy of this bill |
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| | Pay using the instructions below: MoneyGram | Precash | IPP |
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Pay to / Biller Name:
Do not include merchant name | eBillme |
Your Account Number:
Do not leave blank | XXYYYYYYY |
| Pay to / Biller Address: | P.O. Box 635808 Cincinnati, OH |
Pay to / Biller ZIP:
Please enter all 9 digits | 45263-5808 |
| Pay to /Biller Phone Number: | 888-899-6633 |
| Total Amount Due: | $73.93 |
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| | Paying with MoneyGram (Receive code: ZZZZ) Use the MoneyGram ExpressPayment service to pay your eBill at approximately 40,000 MoneyGram agent locations nationwide. MoneyGram charges a fee of $4.95 for this service.
For many MoneyGram locations, including Walmart, please start by completing a blue ExpressPayment form with the following information:
- Receive Code: ZZZZ
- Account Number: XXYYYYYYY
- Company Name: eBillme
- City/State: Cincinnati, OH
For FormFree locations, such as CVS/pharmacy, please follow these steps:
- Pick up the red MoneyGram phone - it will auto dial MoneyGram Customer Service.
- When prompted for the transaction type, select Pay A Bill from the menu list
- Enter your telephone number.
- You will be connected to a live MoneyGram agent who will ask you to confirm your telephone number, name, address, account number (XXYYYYYYY), the amount of your payment and the receive code of the recipient (eBillme receive code is ZZZZ).
- You will receive a confirmation number from the MoneyGram agent. Take this confirmation number to the cashier at the retail location who will collect the cash and the MoneyGram fee, and complete the payment.
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| | Paying with PreCash Go to a participating retailer, take your cash payment, the account number (XXYYYYYYY) plus enough cash for a small processing fee. The processing fee is typically $4.95 but could vary by retailer. The retailer will process your payment, collect the fee and the payment will post to your account in one to two business days. Find a participating retailer near you. |
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| | Paying with IPP Pay with cash at any IPP office using your account number, (73.93 ) as the company name, and your account number as it appears on your bill (seen above). IPP transfers your payment directly to eBillme, but charges a processing fee of $4.95. Find a participating retailer near you. |
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Order Details
| Item Name | ID | QTY | Price |
| $73.93 Amazon.com Gift Card | | | |
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